What Information Do We Collect?
When you engage with us, we may collect personal details such as your name, address, email address(es), phone number(s), and, when applicable, your date of birth.
How Do We Collect Information?
We collect information directly from you when you interact with us. This may include actions such as contacting us regarding our services, registering as a subscriber, or signing up for newsletters or inquiries. Additionally, we may receive information about you from third parties, but only if you have given consent for them to share your data with us.
Confidentiality
We are committed to safeguarding your privacy. However, we are not responsible for the privacy practices of external websites, including those linked through our website.
Making a Complaint
If you have concerns about your data privacy or are dissatisfied with our response to an issue, please contact us at info@cloudberry-group.com with the details of your concern. We will review the matter and ensure the correct procedures have been followed. We aim to address and resolve any complaints within 15 business days. However, in certain cases, it may take longer. If you are still unsatisfied, please feel free to reach out again for further assistance.